Privacy Policy
Last Updated: 18 March 2025
1. Introduction
PSEnergy (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.psenergy.au.
2. Information We Collect
We may collect personal information, including but not limited to:
Name, email address, phone number, and company details
Billing and payment information
Technical data such as IP address, browser type, and usage statistics
Any information you provide when contacting us or using our services
3. How We Collect Information
We collect information through:
- Direct interactions (e.g., filling out forms, contacting us)
- Automated technologies (e.g., cookies, analytics tools)
- Third-party sources (e.g., business partners, publicly available sources)
4. How We Use Your Information
We use your information to:
- Provide, manage, and improve our services
- Process transactions and communicate with you
- Personalise your experience on our website
- Comply with legal and regulatory obligations
5. Disclosure of Your Information
We may share your personal information with:
- Service providers assisting in our operations
- Regulatory authorities as required by law
- Third parties in the event of a business transfer or merger
6. Data Security
We implement security measures to protect your personal information. However, no online transmission or storage system is 100% secure.
7. Your Rights and Choices
Under the Privacy Act, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Opt out of marketing communications
8. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve user experience. You can manage cookie settings through your browser.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
Email: info@psenergy.au
Phone: 0403 653 192
Address: 4/2 Industrial Drive, Somerville VIC 3912